VILANA NB LTD RETURNS POLICY
You can return an item up to 14 days from purchase following the below guidelines:
General return conditions -
In order for a return to be accepted, it must meet the following conditions:
The product must be unused
The product must be in its original state and the packaging
If applicable the product must have all parts provided in the packaging
Below products are excluded from returns -
The following products are unable to be accepted for return due to health and safety reasons:
Cosmetics and toiletries, except in the case of manufacturing defects.
Once we receive your return, funds will be returned within 3-5 working days.